Shipping Policy
At Lazy Wee, we strive to provide you with a seamless shopping experience from the moment you place your order to the day your items arrive at your doorstep. This Shipping Policy outlines our procedures for order processing, shipping times, and product exchanges.
Order Processing
Processing Time: Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays may experience slight delays.
Shipping Times
Domestic Shipping: We offer shipping across India. Once your order has been processed, delivery typically takes 2-5 business days, depending on your location and the shipping method selected at checkout.
International Shipping: At this time, we only ship within India.
Shipping Rates
Flat Rate: We offer a flat shipping rate for all orders, regardless of size or weight.
Order Tracking
Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details. You can use this information to track the status of your delivery.
Exchanges
Exchange Policy: If you wish to exchange an item for a different size or color, please contact our customer service team within 14 days of receiving your order. Exchanges are subject to product availability.
Return Shipping: Customers are responsible for the cost of return shipping for exchange items unless the exchange is due to a mistake on our part or a defective product.
Lost or Damaged Shipments
Lost Shipments: In the rare event that your shipment is lost in transit, please contact us immediately. We will work with the shipping carrier to locate your package or arrange for a replacement to be sent.
Damaged Shipments: If your order arrives damaged or defective, please notify us within 48 hours of delivery. We will replace the damaged items at no additional cost to you.
Contact Us
If you have any questions or concerns about our Shipping Policy, please don’t hesitate to reach out to our customer service team at support@lazywee.com. We’re here to help!
